About Us
Our History
Marks Auto Service was formed in 1949 as a Radiator Repair Shop by Sam Butitta. In the late 1970’s, Sam’s son Mark joined the company. Originally located in downtown Rockford on Madison Street. “Rockford Radiator” was founded on quality repairs, cleanliness, and legendary service. In 1984 the company moved to a 15,000 square foot facility on South Alpine Road. As Rockford Radiator continued to grow, we expanded our service and facility to accommodate all automotive and truck repairs and took on the new name of Mark Butitta Automotive. Fast forward to 2012, under Mark’s ownership, we re-branded as Marks Auto Service. This is also when Mark brought his son, Tad Butitta, back into the family business.
Marks Auto Today
Marks Auto Service is proudly run by our third-generation owner, Tad Butitta. Tad began working for the company in the late 90’s. After realizing his passion was in customer service, over mechanics, Tad left the family business to work in big box retail stores. In 2012, Tad returned to the business as General Manager and helped it grow to the proud company it is today. The customer support staff of Marks Auto Service offers extensive knowledge and experience while holding strong to the beliefs the company was founded on almost 70 years ago. In late 2017, Marks Auto Service made the jump to a second location in Loves Park, and has since added other locations such as Belvidere and Woodstock, IL.
Our Technicians
You’ll be hard-pressed to find the same level of expertise that our technicians provide! We have years of experience working on all Foreign and Domestic cars and trucks, and we can work with you to find cost-effective repair and maintenance alternatives. Many of our technicians are ASE Master Certified, and are continuously seeking education and investing in the latest and greatest equipment to keep up with the fast changing technology in the vehicles on the road today.
Our Values
We are a company that strives to provide every customer with legendary service. We pride ourselves on our honesty, integrity, convenience, and speed of service. Below are our core values and how we put them into action.
Trustworthiness
Over 65 years of experience in fleet maintenance
State-of-the-art facility, equipment, and tools
Multiple ASE Master Certified technicians
We are AAA, MAP, and RepairPal certified. We are also affiliated with ASA.
A+ rating with the Better Business Bureau
References available
Convenience
Extended hours: Monday-Friday 7am-6pm, and 7am-4pm at our Rockford location
“One-Stop-Shop” includes: Routine maintenance, major repairs, towing, tires, alignments, and diesel work
Vehicle Pick-Up and Drop-Off service available
Online appointment system
Early bird and night-owl dropbox
After hours pick up
Courtesy Shuttle always available
Cost-Effectiveness
Competitive sleet service pricing
Complimentary Roadside Assistance program
5 year / 50,000 mile nationwide warranty on parts and labor
Priority service with most repairs completed the same day
Free Safety Inspection with every service
Free Visual Inspection on all concerns
Assistance with scheduling preventative maintenance and expense forecasting
